Submit a ticket

The Cascade Technology Alliance team of 68 support technicians, developers, database experts, engineers, and analysts provide technology services to Multnomah and Northwest Regional ESDs. Email support@cascadetech.org to create a ticket in Freshservice. Once a ticket is created, you will receive and email and reference number. 

 Include the following information in your email

• A brief description of the issue
• Your name and phone number
• A screenshot of your issue

ESD support

Multnomah  503-257-1579

Northwest Regional  503-614-1400, 1-888-990-7500

Product support

Follett Destiny

Infinite Visions 1-888-654-3293

SunGard 503-385-4713,1-866-987-7368

Synergy 503- 257-1711