Help Desk

• Hours  - 7:30 a.m. to 4:30 pm., Monday through Friday
• Phone numbers - 503-614-1400 or toll-free 866-348-3400
• Email helpdesk@nwresd.k12.or.us
• NEW! How To Guides

Additional Contact Information

Web Help Desk

Xen App Hosted Windows Installer Package for Citrix

Technology Video Clip

NW Tech Advisory Resources

• 2011-2012 System Down-Time Calendar
• AV Bid Pricing
• ESD 112 Digital Edge Purchasing Program - Power Deals
• Cogniview's PDF to Excel Converter (extract data from PDF documents)

Complimentary educational licenses of PDF2XL are available for your district or school. Email hadar@cogniview.com

• Mailing Lists:
• Additions or deletions to lists
• NW TECH Advisory
• Proxy Filtering
• SpedEZ
• NW Tech Advisory Meetings and Minutes (logon required)
• NWRESD ED Tech website
• RPC over HTTP's with Exchange 2003/2007 instructions

Internal Technology Forms

• Technology Parts Order Form
• Laptop Summer Drop-Off Form

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